Library

Stories

2 women (one wearing a black chef's jacket) in an industrial kitchen

Cultivating joy in work can lead to greater fullfilment and less stress. 

Joy in Work

How to get that feeling of success and fulfillment that comes from doing work that matters.

alt="Emergency department supervisor Rosemary Sanchez."

Emergency department supervisor Rosemary Sanchez went from skeptic to enthusiast.

Teen Interns Jump-Start UBTs

Summer interns win over health care pros.

August 20, 2014
alt="Drivers help load vans."

A driver helps get vans loaded for the daily runs.

Communication Drives Success

Problem-solving skills improve service.

August 19, 2014
Staff members go over discharge paperwork

Stephanie Valencia (left), a unit assistant, and Judith Gonzales, a senior unit assistant and the team's union co-lead, go over discharge-related paperwork.

Work With Patients to Ensure Follow-Up Appointments

See how your team can help.

August 19, 2014
alt="Standardizing tasks makes a safer workplace."

Standardizing tasks—such as passing sharp instruments in the operating room—is creating a safer workplace at West Los Angeles Medical Center.

Safety on a Silver Platter

Standard practice is the best practice.

August 19, 2014
alt="Driver prepares his truck."

Driver Alfredo Alvarez rigs up the mobile health vehicle in Bakersfield. He'll drive it 40 miles to Tehachapi and spend the rest of the day checking in patients.

Driver as Receptionist? Why Not?

Workers and managers reshape responsibilities.

August 12, 2014
alt="Leroy Alaman"

Leroy Alaman, operations manager for the EVS department at the Los Angeles Medical Center, demonstrates battery recharging. 

Polish Your Skills, Save the Planet

EVS workers advance their careers, make KP greener.

July 16, 2014
alt="OPEIU Local 29 members and enrollment processors."

OPEIU Local 29 members and enrollment processors  Sharlene Jones (left) and Lucy Martinez spend a day at the Fresno County Fairgrounds, signing youngsters up for KP’s Child Health Program. 

Connecting With the Kids

Union members help low-income children.

July 11, 2014
alt="Isolina Pistolessi welcomes new member."

Isolina Pistolessi, RN, makes a new, Spanish-speaking KP member feel welcome.

Joint Campaign Makes New Members Feel Welcome

KP workers help onboarding efforts.

July 11, 2014
Food service worker bringing a patient her meal in her hospital room.

Every day, in every way, all of us are ambassadors for Kaiser Permanente. 

From the Desk of Henrietta: Ambassadors at Large

Keeping KP strong and growing.

July 11, 2014
alt="Ute Kongsbak is a speech pathologist."

Union members such as speech pathologist Ute Kongsbak, an OFNHP member, work to improve quality and affordability in the Northwest region—work that builds Kaiser Permanente’s reputation and attracts members.

Growing Stronger Together

LMP is a competitive advantage.

July 11, 2014
alt="Mobile health vans provide service."

Mobile health vans help serve members where they need it. 

Around the Regions (Summer 2014)

The goings-on across KP.

July 11, 2014
Four female health care workers standing in their morning huddle

Summits have helped unit-based teams in San Diego, such as this one, improve their performance. 

Summits Supercharge Performance Improvement Efforts

A UBT summit can boost team performance.

July 7, 2014

Pages