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Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions.
How managers can use their mobile device to identify, track and escalate issues surfaced during rounding conversations.
High-tech lowers costs: Ninneth “Nina” O’Hara, an SEIU-UHW member and Emergency Department clerk, heads out to get information from a patient using a laptop on wheels.
Savings From Around the Regions
How eSignaures and other fixes save money, boost quality.
June 19, 2017
At first, these frontline workers rolled their eyes at UBTs. But their experiences improving performance and teamwork changed their outlook.
From Skeptics to Believers
Eye-rolling at first, then a growing appreciation.
December 7, 2016
Deashimikia Williams, a member of OPEIU Local 2, is a customer service representative in Maryland.
Dancing the Stress Away
A high-stress department learns to chill.
May 18, 2016
Southern California's Biohazards band, extending partnership tools into music-making.
Around the Regions (Winter 2016)
A sampling of teams across KP.
January 4, 2016
Anthony Frizzell, mental health assistant and member of OPEIU Local 2 says, "It is imperative that we relate to the patient in the way the patient wishes."
A Matter-of-Fact Approach to Gender Issues
Better serving transgender teens.
Joan Thayer, a lead cardiology nurse and member of UFCW Local 400, gets a group hug from colleagues at a recent UBT fair.
I'm in a UBT?
Reminding people they're part of a team.
October 6, 2015
Lisa Kane, UBT consultant, harnesses teams' enthusiasm for improving service and quality.
Around the Regions (Fall 2015)
A sampling of what teams across KP are doing in partnership.
We're celebrating Kaiser Permanente's rich history, including this ribbon cutting at the South Wing of the Bess Kaiser Hospital in the Northwest region in 1967.
Around the Regions (Summer 2015): KP Expands Nationwide
A snapshot of historical moments from across KP.
July 16, 2015
Deashimikia Williams is a customer service representative, union co-lead and OPEIU Local 2 member at MSCC-Fulton.
'One and Done'—It's the Super UBT
A team crosses regional lines to better serve KP members.
March 24, 2015
RN Christy Borton (left) mobilizes for a safer workforce.
Around the Regions (Spring 2015)
"Why reinvent the wheel?" asks Marianne Henson, RN, the clinical operations manager at Falls Church, Virginia. "We already knew what worked."
Boost Your Borrowing
Someone else's idea can be good for a quick win.
Don't Be Shy
A team spreads a proven practice and helps save lives.