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Direct report rounding helps managers and employees build trust, share ideas, express concerns and find deeper purpose in everyday work.
How managers and employees can enrich their rounding conversations to build team engagement, achieve better patient outcomes, reduce workplace injuries and improve attendance.
Baby bonding: Mid-Atlantic team efforts have helped increase breastfeeding rates for Black moms such as LaTisha Thompson (above, with daughter Teigen Roberts) and Kathleen Fulp (below, with husband Donald, daughter Savannah and son Ellington).
A Healthy Start
How to give Black moms and babies good beginnings.
March 22, 2021
Customizing care: Medical assistant Guadalupe Pantoja, a member of OPEIU Local 30, takes readings from patient Mary Hart at Kaiser Permanente Rancho San Diego, as part of her Southern California team’s efforts to tailor care for Latino patients with diabetes.
Decreasing Diabetes Disparities
Personalizing care improves outcomes for Latino patients.
Partnership power: The Keizer Station Family Medicine team has been honored by the Northwest Region for improving service and access. Pictured (from left) are team co-leads Medical Office Director Ruthie Berrell; Caroline King-Widdall, MD; and nurse Molly Maddox, an OFNHP member.
All In for Virtual Visits
Working together helps team get ahead of curve.
Answering the call: As Mid-Atlantic States psychotherapist Lindsey McDaniel, a UFCW Local 400 member, and colleagues shift to virtual visits, unit-based teams have helped give employees a voice to improve the delivery of care.
Transforming Care With Partnership Tools
Behavioral Health teams pivot to virtual house calls.
September 10, 2020
Mailing supplies directly to patients turned out to be efficient and popular.
Sleep Team Dreams up Solutions in Partnership
How a team put patients at the center as it redesigned its workflow.
December 6, 2019
Now hear this: Leaders and members of this UBT benefit from each other’s complementary workplace experiences. Pictured (left to right) are Lynn Reese, Au.D., a UFCW Local 400 member; Roger Wallace, clinician; and Caroline Masikonde, clinical operations manager.
Listening Is Key for Audiology Co-Leads
How to value each other’s different skills and background.
September 5, 2017
Laughing out loud: Co-leads Terri Imbach, James R. O’Brien, MD, and Christina English, LPN, use fun to shake things up for their Mt. Scott Medical Office unit-based team.
A Dose of Fun
Co-leads use laughter to help their team — and themselves.
No more boring meetings: Members of the Gilroy Medical Offices unit-based team use quick huddles around their visual board to keep their deparment humming.
Five-Minute Fix Sharpens Team Focus
Visual boards show team members what they need to know.
December 7, 2016
"ALL HERE FOR EACH OTHER": By working together, the pharmacy team built trust and dramatically decreased injuries. Shown here, left to right: Nachelle Walker, Clinical Pharmacy Services manager; Ramee Chambers, a Transitional Care manager; and Chakana Mayo, a pharmacy technician and UFCW Local 770 member who is also the team’s workplace safety champion.
Why We Speak Up
Pharmacy eliminates nearly all workplace injuries.
September 7, 2016
Chakana Mayo, a pharmacy technician and UFCW Local 770 member, is a workplace safety champion for her team.
On Speaking Up When You're Not the Boss
<p>Get advice from two union members who've done it.</p>
Brandon Johnson, a Kaiser Permanente member, gives Shirley Brown, RN, a member of UNAC/UHCP, a grateful hug.
Creating a Safety Net for Sickle Cell Patients
Helping patients live full and healthier lives.
January 4, 2016
Jane Baxter and Ingrid Baillie lead the Alpharetta Ob-Gyn UBT.
How to Zoom From Level 1 to Level 4
Quickly move up the UBT Path to Performance.
March 25, 2014