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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Now hear this: Leaders and members of this UBT benefit from each other’s complementary workplace experiences. Pictured (left to right) are Lynn Reese, Au.D., a UFCW Local 400 member; Roger Wallace, clinician; and Caroline Masikonde, clinical operations manager.
Listening Is Key for Audiology Co-Leads
How to value each other’s different skills and background.
September 5, 2017
Laughing out loud: Co-leads Terri Imbach, James R. O’Brien, MD, and Christina English, LPN, use fun to shake things up for their Mt. Scott Medical Office unit-based team.
A Dose of Fun
Co-leads use laughter to help their team—and themselves.
No more boring meetings: Members of the Gilroy Medical Offices unit-based team use quick huddles around their visual board to keep their deparment humming.
Five-Minute Fix Sharpens Team Focus
Visual boards show team members what they need to know.
December 7, 2016
"ALL HERE FOR EACH OTHER": By working together, the pharmacy team built trust and dramatically decreased injuries. Shown here, left to right: Nachelle Walker, Clinical Pharmacy Services manager; Ramee Chambers, a Transitional Care manager; and Chakana Mayo, a pharmacy technician and UFCW Local 770 member who is also the team’s workplace safety champion.
Why We Speak Up
Pharmacy eliminates nearly all workplace injuries.
September 7, 2016
Chakana Mayo, a pharmacy technician and UFCW Local 770 member, is a workplace safety champion for her team.
On Speaking Up When You're Not the Boss
<p>Get advice from two union members who've done it.</p>
Brandon Johnson, a Kaiser Permanente member, gives Shirley Brown, RN, a member of UNAC/UHCP, a grateful hug.
Creating a Safety Net for Sickle Cell Patients
Helping patients live full and healthier lives.
January 4, 2016
Jane Baxter and Ingrid Baillie lead the Alpharetta Ob-Gyn UBT.
How to Zoom From Level 1 to Level 4
Quickly move up the UBT Path to Performance.
March 25, 2014
From left, union co-lead Alicia Rendon, former co-lead Amber Cabrera, manager Darren Smith and team sponsor Trissy Bastin.
Beyond Retail: Optician Saves Member’s Sight
New workflow helps save a patient's eyesight.
August 7, 2012