Stories

Stephanie Valencia (left), a unit assistant, and Judith Gonzales, a senior unit assistant and the team's union co-lead, go over discharge-related paperwork.

Standardizing tasks—such as passing sharp instruments in the operating room—is creating a safer workplace at West Los Angeles Medical Center.

Driver Alfredo Alvarez rigs up the mobile health vehicle in Bakersfield. He'll drive it 40 miles to Tehachapi and spend the rest of the day checking in patients.

Leroy Alaman, operations manager for the EVS department at the Los Angeles Medical Center, demonstrates battery recharging. 

Every day, in every way, all of us are ambassadors for Kaiser Permanente. 

Union members such as speech pathologist Ute Kongsbak, an OFNHP member, work to improve quality and affordability in the Northwest region—work that builds Kaiser Permanente’s reputation and attracts members.

Mobile health vans help serve members where they need it. 

OPEIU Local 29 members and enrollment processors  Sharlene Jones (left) and Lucy Martinez spend a day at the Fresno County Fairgrounds, signing youngsters up for KP’s Child Health Program. 

Isolina Pistolessi, RN, makes a new, Spanish-speaking KP member feel welcome.

Summits have helped unit-based teams in San Diego, such as this one, improve their performance. 

Talking about safety raises awareness and can reduce injuries.