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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
The team-tested practices section can help your team learn from others' successes and failures.
Take the Easy Way Out
Get ideas from other teams instead of starting from scratch.
June 13, 2018
I'm a believer: Emile Pinera, MD, was skeptical about UBTs at first. After seeing how partnership led to results for his patients, he's sold.
Partnership: Just What the Doctor Ordered
How one Georgia doctor became an LMP advocate.
September 5, 2017
Communication, Commitment, Consensus
UBT co-leads bond thanks to partnership basics.
Let's talk: UBT co-leads Antronette Moore-Mohead and Joanna Harris model great relationship skills.
'No Big Me, little you'
Mutual respect sustains these co-leads over the long term.
Now hear this: Leaders and members of this UBT benefit from each other’s complementary workplace experiences. Pictured (left to right) are Lynn Reese, Au.D., a UFCW Local 400 member; Roger Wallace, clinician; and Caroline Masikonde, clinical operations manager.
Listening Is Key for Audiology Co-Leads
How to value each other’s different skills and background.
Laughing out loud: Co-leads Terri Imbach, James R. O’Brien, MD, and Christina English, LPN, use fun to shake things up for their Mt. Scott Medical Office unit-based team.
A Dose of Fun
Co-leads use laughter to help their team—and themselves.
"I look at (partnership) as a marriage," says Denice L. Washington, an OPEIU Local 29 business representative who is the labor co-lead to the Northern California LMP Steering Committee. "You have to work at a marriage every day. Don’t take it for granted....There are hard conversations that have to happen, and you’ve got to have the ability to trust your partner and be open and receptive to ideas."Visit the Humans of Partnership page for more 20th anniversary reflections.
Past, Present and Future
Voices from the front lines, on LMP's 20th anniversary.
The View From the High Road
A message from the LMP tri-chairs on our 20-year journey.
Ironworkers at Niacet Chemical Company, Niagara Falls, New York, 1928; Cliff Keene second from left. 1929 union card, International Association of Bridge, Ornamental, and Structural Ironworkers. Images courtesy Steve Gilford, from the personal collection of Clifford Keene.
Labor History: Physician, Kaiser Permanente President, Ironworker
A profile of KP's first president and CEO.
September 1, 2017
Jeffrey Ha, a pharmacy technician and member of UFCW Local 135, was one of several team members involved in helping his department reduce waste.
Pharmacy Saves Big With Value-Shopper Approach
How one team generated a $1.1 million win.
June 19, 2017
When mid-level leaders from both management and unions build skills in key partnership concepts, they are in a better position to support unit-based teams.
Meet Your National Agreement: Training for Everyone, Starting in the Middle
How mid-level managers, union leaders build key skills.
“Our UBT is very focused on teamwork. When we meet, our badges are off. It’s no longer ‘manager,’ ‘therapist,’ ‘assistant’ or ‘aide.’ Not having the traditional hierarchy has made a big difference. For example, our team had injuries related to patient positioning. We did a project called ‘Gimme a Boost.’ In doing a process map, we learned that one major gap was everyone's understanding of counting and moving on ‘three’ before boosting the patient together. Since standardizing our counting process, our staff has had no injuries as a result of boosting patients up in bed.”—Victor W. Shen, assistant director, Physical Medicine and Rehabilitation (L.A. Medical Center)
Humans of Partnership Speak Up
As these short stories make clear, your voice matters.
April 17, 2017