Jump to navigation
Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Union leaders and trained union ambassadors, a few of whom are pictured here, have worked with Kaiser Permanente sales and marketing teams to grow health plan membership.
How Partnership Helped KP Reach the 10 Million Member Milestone
Joint marketing efforts help grow KP membership.
July 17, 2015
Deashimikia Williams is a customer service representative, union co-lead and OPEIU Local 2 member at MSCC-Fulton.
'One and Done'—It's the Super UBT
A team crosses regional lines to better serve KP members.
March 24, 2015
Frontline workers have a key role to play in winning and keeping Kaiser Permanente members.
How to Help KP Grow
Why and how workers and their unions can help KP grow.
March 3, 2015
Teams Collaborate to Ease Growing Workload
Streamline workflow to fulfill patient needs.
August 21, 2014
Union members such as speech pathologist Ute Kongsbak, an OFNHP member, work to improve quality and affordability in the Northwest region—work that builds Kaiser Permanente’s reputation and attracts members.
Growing Stronger Together
LMP is a competitive advantage.
July 11, 2014
OPEIU Local 29 members and enrollment processors Sharlene Jones (left) and Lucy Martinez spend a day at the Fresno County Fairgrounds, signing youngsters up for KP’s Child Health Program.
Connecting With the Kids
Union members help low-income children.
Isolina Pistolessi, RN, makes a new, Spanish-speaking KP member feel welcome.
Joint Campaign Makes New Members Feel Welcome
KP workers help onboarding efforts.
Every day, in every way, all of us are ambassadors for Kaiser Permanente.
From the Desk of Henrietta: Ambassadors at Large
Keeping KP strong and growing.
Answering the Phones? You've Got Power
MSSA teams are crucial to KP's success in the marketplace.
August 5, 2013
Angela Taylor, labor co-lead
Moving Potential New Members Beyond Red Tape
Regional departments work together on pending applications.
December 15, 2010