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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Let's talk: UBT co-leads Antronette Moore-Mohead and Joanna Harris model great relationship skills.
'No Big Me, little you'
Mutual respect sustains these co-leads over the long term.
September 5, 2017
Now hear this: Leaders and members of this UBT benefit from each other’s complementary workplace experiences. Pictured (left to right) are Lynn Reese, Au.D., a UFCW Local 400 member; Roger Wallace, clinician; and Caroline Masikonde, clinical operations manager.
Listening Is Key for Audiology Co-Leads
How to value each other’s different skills and background.
No more boring meetings: Members of the Gilroy Medical Offices unit-based team use quick huddles around their visual board to keep their deparment humming.
Five-Minute Fix Sharpens Team Focus
Visual boards show team members what they need to know.
December 7, 2016
Yup, we moved your cheese. Don't worry, these FAQs will help you find it.
FAQs About the New LMPartnership.org
What's new, where your favorites went and more.
October 25, 2016
Manager Nee Tang cultivates the skills it takes to help workers feel comfortable speaking up.
How to Create a ‘Speak-Up’ Culture
<p>Four ways managers can encourage their employees to feel safe about speaking up.</p>
September 7, 2016
Meet Your National Agreement: Spreading the Word
Learn about a new communications must-do for UBTs.
A driver helps get vans loaded for the daily runs.
Communication Drives Success
Problem-solving skills improve service.
August 19, 2014
Safe to Speak Up?
How to build a culture where it's safe for all to speak up.
May 1, 2013
When Something Goes Wrong
A good system and courageous leaders are key to speaking up.
A simple way to help ensure patients stay safe is for members of a surgery team, like this one, to introduce themselves to one another before they begin a procedure.
From the Desk of Henrietta: Cough It Up!
Why speaking up is mission critical for safety.
April 1, 2013
From Union Activist to Manager
Past experience provides a leg up.
March 1, 2012
Strong sponsorship has helped UBTs at San Jose Medical Center, like this one, succeed.
A UBT Sponsor Explains How to Support Change
Help teams see the bigger picture and overcome obstacles.
January 5, 2011