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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Jane Baxter and Ingrid Baillie lead the Alpharetta Ob-Gyn UBT.
How to Zoom From Level 1 to Level 4
Quickly move up the UBT Path to Performance.
March 25, 2014
San Rafael's Health Information Management unit-based team.
Nowhere to Go but Up
Ascending the Path to Performance.
January 14, 2014
Making Sense of the Path to Performance
Checklists help UBTs find their way from Level 1 to Level 5.
May 1, 2013
At the Fremont Medical Center in Northern California, the OR team took business literacy training and instantly started looking for ways to save money. Co-leads Yolanda Gho, Operating Room nurse manager, and surgical tech Gus Garcia, an SEIU UHW steward, say the training inspired their team to do better.
Four Ways to Save
How teams can save money and improve affordability.
January 29, 2013
By building their business literacy, employees can connect their efforts to provide excellent service to the larger goals of Kaiser Permanente.
Connecting the Dots With Popular Education
Keep your students riveted.
August 29, 2012
Rick Senneway, director of performance improvement, Navneet Maan, UBT consultant, and Lorie Kocsis, union partnership representative (left to right) have helped Fresno create a facility-wide UBT strategy.
Closing the Gap
Path to Performance is a group effort.
February 1, 2012