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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Huddling regularly, as this team at the Berkeley Regional Lab in Northern California does, can help foster a culture of safety.
Creating Patient Safety by Making Sure It’s Safe to Speak Up
To give great care, workers must be free to speak.
March 3, 2015
A process to follow up on abnormal test results is an important way Kaiser Permanente keeps patients safe and healthy.
Raising a Flag for Patient Safety
Patient outreach effort is winning awards—and saving lives.
Stephanie Valencia (left), a unit assistant, and Judith Gonzales, a senior unit assistant and the team's union co-lead, go over discharge-related paperwork.
Work With Patients to Ensure Follow-Up Appointments
See how your team can help.
August 19, 2014
Leroy Alaman, operations manager for the EVS department at the Los Angeles Medical Center, demonstrates battery recharging.
Polish Your Skills, Save the Planet
EVS workers advance their careers, make KP greener.
July 16, 2014