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Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions.
How managers can use their mobile device to identify, track and escalate issues surfaced during rounding conversations.
Robert Reich, Chancellor's Professor of Public Policy at the University of California, Berkeley, and former Secretary of Labor, made the economic case for worker engagement during his keynote address.
When Every Day Is Partnership Day
Could everyone have a partnership like ours? Yup.
August 18, 2016
Maria Peyer, an oncology nurse and member of OFNHP/ONA helps Isaias Contreras-Chavez and Justin Dodds learn healthy habits for life.
For the Love of Kids
Helping low-income children thrive.
July 4, 2016
Dental teams in the Northwest, like this one, keep patients comfortable and satisfied.
Dental Teams Put Patients at Ease With "Spa-like" Services
How to give members a "wow" experience.
May 18, 2016
Deashimikia Williams, a member of OPEIU Local 2, is a customer service representative in Maryland.
Dancing the Stress Away
A high-stress department learns to chill.
Health is a team sport for these colleagues at the lab at the South Bay Medical Center in Southern California, including members of UFCW Local 770 and SEIU-UHW, who take Instant Recess® together.
Meet Your National Agreement: Champions for Health and Safety
Workers help their teammates thrive at work.
May 13, 2016
Solving problems together as a team, such as this one in Georgia, can help keep stress and burnout at bay.
From the Desk of Henrietta: Relieve Stress With ‘Yes, and’
Beat burnout through partnership.
Hair on Fire? There's Hope
Tips and tools to tame workplace stress.
Regaining control: Shannon Cazinha (left), UBT development consultant, worked with management co-lead Linh Chau (center) and union co-lead Fairy Mills (right) to help their Northwest pharmacy team make improvements that gave members more control over their work.
From Tears to Cheers
How one pharmacy team turned its culture around.
To truly reduce workplace stress and burnout, workers must have the power to make changes that improve their departments, says Ron Ruggiero, president of SEIU Local 105 in Colorado.
Collective Causes, Collective Action
Rooting out sources of workplace stress.
Wendy Watson manages stress through vigorous exercise.
How Managers Manage Stress
Tips for and by frontline leaders.
Katie Richardson, MD, master juggler: pediatrician, director of Physician Experience for the Colorado Permanente Group, the mom of an 11-year-old daughter—and expert stressbuster.
First, Heal Thyself
A physician talks about managing stress.
The Woodland Hills Intensive Care Unit has built a speak up culture with interdisciplinary rounds on patients. As a result, the team has high morale, low turnover—and its patients suffer fewer hospital-acquired infections.
The Three Cs to Success
Consistency, communication, collaboration bring better care.
April 13, 2016