Stories

Partnership power: The Keizer Station Family Medicine team has been honored by the Northwest Region for improving service and access. Pictured (from left) are team co-leads Medical Office Director Ruthie Berrell; Caroline King-Widdall, MD; and nurse Molly Maddox, an OFNHP member.

Showing unity: Kaiser Permanente employees at South Sacramento in Northern California rally in support of racial equity.

A growth mindset can help employees develop their careers, says Michael Brown, vice president of Human Resources in the Georgia Region.

Cultivating joy in work can lead to greater fullfilment and less stress. 

Timely training: Acting quickly, labor and management organized skills days to help Northern California frontline workers such as storekeeper Vincent Woodard, an SEIU-UHW member, navigate constantly changing work.

Answering the call: As Mid-Atlantic States psychotherapist Lindsey McDaniel, a UFCW Local 400 member, and colleagues shift to virtual visits, unit-based teams have helped give employees a voice to improve the delivery of care.

Hank magazine goes all-digital, like so many other things during the COVID-19 pandemic. 

Every team needs to master the basics so it can improve service and quality. 

Flexing muscles, being flexible: This team at the Fontana Medical Center in Southern California is an example of how partnership is a strength.