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Workers who participate in huddles and other UBT activities say they feel freer to speak and are better supported in their own health. They're also less likely to get injured or miss work. 

How Unit-Based Teams Make Kaiser Permanente a Better Place to Work

People Pulse surveys show that good things happen when people get involved in unit-based team activities: fewer injuries, more influence over decisions, higher patient satisfaction and more.

A group of health care workers posing together

Dental teams in the Northwest, like this one, keep patients comfortable and satisfied. 

Dental Teams Put Patients at Ease With "Spa-like" Services

How to give members a "wow" experience.

May 18, 2016
Deashimikia Williams

Deashimikia Williams, a member of OPEIU Local 2, is a customer service representative in Maryland. 

Dancing the Stress Away

A high-stress department learns to chill.

May 18, 2016
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Hair on Fire? There's Hope

Tips and tools to tame workplace stress.

May 13, 2016
UBT development consultant working with management co-lead

Regaining control: Shannon Cazinha (left), UBT development consultant, worked with management co-lead Linh Chau (center) and union co-lead Fairy Mills (right) to help their Northwest pharmacy team make improvements that gave members more control over their work.

 

 

From Tears to Cheers

How one pharmacy team turned its culture around.

May 13, 2016
Ron Ruggiero, president of SEIU Local 105 in Colorado

To truly reduce workplace stress and burnout, workers must have the power to make changes that improve their departments, says Ron Ruggiero, president of SEIU Local 105 in Colorado.

Collective Causes, Collective Action

Rooting out sources of workplace stress.

May 13, 2016
South Bay Medical Center

Health is a team sport for these colleagues at the lab at the South Bay Medical Center in Southern California, including members of UFCW Local 770 and SEIU-UHW, who take Instant Recess® together.

Meet Your National Agreement: Champions for Health and Safety

Workers help their teammates thrive at work.

May 13, 2016
A group of health care workers standing around a desk, talking with each other

Solving problems together as a team, such as this one in Georgia, can help keep stress and burnout at bay. 

From the Desk of Henrietta: Relieve Stress With ‘Yes, and’

Beat burnout through partnership.

May 13, 2016

The Woodland Hills Intensive Care Unit has built a speak up culture with interdisciplinary rounds on patients. As a result, the team has high morale, low turnover—and its patients suffer fewer hospital-acquired infections.

The Three Cs to Success

Consistency, communication, collaboration bring better care.

April 13, 2016
model of a knee replacement

UBT members stepped up to address staff concerns and keep morale high following the adoption of a new approach to caring for total joint patients.

Teamwork Eases Pain of Change

Unity delivers better care.

March 30, 2016
Brandon Johnson

Brandon Johnson, a Kaiser Permanente member, gives Shirley Brown, RN, a member of UNAC/UHCP, a grateful hug. 

Creating a Safety Net for Sickle Cell Patients

Helping patients live full and healthier lives.

January 4, 2016

By borrowing a successful practice from Los Angeles Medical Center, South Bay Medical Center's Orthopedics/Podiatry Team increased its copay collection and improved the member care experience.

Check-In Sheet Improves Copay Collection—and More

Team improves communication and raises patient satisfaction.

November 10, 2015
Lisa Kane, UBT consultant

Lisa Kane, UBT consultant, harnesses teams' enthusiasm for improving service and quality. 

Around the Regions (Fall 2015)

A sampling of what teams across KP are doing in partnership.

October 6, 2015

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