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Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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TOOLS

Poster: Overcoming Resistance to Change

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Post this advice from a UBT labor co-lead, about overcoming resistance to change, on bulletin boards, in break rooms and other staff areas.

 

Related tools:

TOOLS

Path to Performance Poster

Formats and sizes:

  • interactive PDF, 8.5" x 11" (double-sided); with checkboxes to mark off as work is completed
  • regular PDF, 8.5" x 11" (double-sided)
  • regular PDF, 11" x 17" (single-sided)

Intended audience: 
Frontline members of unit-based teams and those who work with them

Best used: 
Share this Path to Performance poster, which comes in two sizes, with your UBT so team members can familiarize themselves with what's expected at each level of team development. 

Related tools:

TOOLS

Poster: Teamwork Gets More Kids Vaccinated

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended Audience:
Frontline employees, managers and physicians

Best used:
This poster features a pediatrics team that increased vaccine rates in children by administering shots in the exam room rather than an injection clinic. Post on bulletin boards, in break rooms and other staff areas.

Related tools:

TOOLS

All in a Day's Work: Transforming KP

Format:
PDF (color or black and white)

Size:
4.5" x 6" 

Intended audience:
Anyone with a sense of humor

Best used:
Lighthearted look at how change takes hold shows how you and your colleagues can make it happen. 

 

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Successful Practices for Round-the-Clock UBTs

Format:
PDF

Size:
8.5" x 11"

Intended audience:
UBT co-leads and consultants

Best used:
This checklist will give you ideas on how to improve communication across shifts—and improve your team's performance in the process. Use to enhance the functionality of teams that work across multiple shifts.

Related tools:

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Healthy Meeting Essentials Guide

Format:
PDF

Size:
8.5" x 11"

Intended audience: 
Meeting planners, team leaders and support staff

Best used: 
Inspire your team to hold better, healthier meetings with these tips on activities, snacks and green products.

 

Related tools:

TOOLS

Study of KP's High-Performing Unit-Based Teams

Format:
PDF (15 or 3 pages)

Size:
8.5" x 11"

Intended audience: 
UBT sponsors, co-leads and members; KP and union leaders

Best used: 
To help unit-based team leaders and sponsors—and UBT members—better understand five elements that enable team performance and development.

Two options for reading:

  • The 15-page study by Rutgers University, Johns Hopkins and Kaiser Permanente researchers identifies five key enablers of unit-based team performance and development: leadership; line of sight; team cohesion; processes and methods; and infrastructure and support. The report includes examples of successful team practices in each area. It includes an executive summary and conclusions.
  • The 3-page executive summary of the study provides an overview of the findings, focusing on the five enablers of high performance. A good choice for those wanting a quick takeaway of these issues and for teams wanting to address issues raised by the study.
Related tools:

TOOLS

NICU Teaching Points

Format:
PDF and Word DOC

Size:
8.5" x 11"

Intended Audience:
NICUs and maternity wards

Best used:
Use this checklist to ensure that information about how to take care of a new infant is gone over consistently with parents of newborns. 

Related tools:

TOOLS

Cartoon: Driving Performance

Format:
PDF (color or black and white)

Size:
5" x 5" 

Intended audience:
Anyone with a sense of humor

Best used:
Download and post this cartoon on bulletin boards, your cubicle or in emails. 
What is your team's ability to work together and improve performance?

 

Related tools:

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