Focus Areas

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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four women in black free to speak tee shirts

Free to Speak

When we speak up, good things happen.

Where there’s open communication, we have better care outcomes, fewer workplace injuries and lost work days, and more satisfied patients.

That’s why supporting a culture where people are free to speak is essential to our success at Kaiser Permanente.

Use the tools here to help build a workplace culture where everyone is #FreeToSpeak and feels safe doing so. Our tools are designed to remind frontline workers and managers they have a right to speak up. They complement the messages of KP's Speak Up program, which underscores not just the right to speak up but the responsibility of workers, managers and caregivers to do so.

Read the stories of workers who discovered their voices matter and draw inspiration from videos highlighting how a #FreeToSpeak culture can support excellent care to patients, including new moms.

If you already feel free to speak, encourage others by sharing the resources in this how-to guide. If you've felt reluctant to share your ideas and concerns, the time to start is now.

We need to have a voice so that we can be heard and make things better for ourselves and our patients.
Teri Carvalho Luke, RN UBT Consultant, HNHP (Mapunapuna Clinic, Hawaii)
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