LMP Focus Areas

Free to Speak

If you work at Kaiser Permanente, your voice matters. Period.

Former Kaiser Permanente Chairman and CEO Bernard J. Tyson said so, repeatedly. In 2015, then-President Barack Obama praised KP for being an organization where union workers have a voice. (See videos of each below, under "See It in Action.")

Open communication leads to better patient outcomes, and there are surefire ways to build a culture where engaged employees feel safe speaking up. Use the tools here to help build a workplace culture at Kaiser Permanente where everyone is #FreeToSpeak and feels safe doing so. Our tools are designed to remind frontline workers and managers they have a right to speak up. They complement the messages of KP's Speak Up program, which underscores not just the right to speak up but the responsibility of workers, managers and caregivers to do so.

Share the posters in this how-to guide with your teammates and be inspired by our videos,which shows the impact that just a single empowered union worker has had on patients, including 8-year-old Lucy Scott.

If you already feel free to speak, keep on keeping on. If you've felt reluctant to share your ideas and concerns, the time to start is now.

The whole point is to create authentic dialogues...(to) get better answers to the problems and issues that we're trying to solve.
Bernard J. Tyson Chairman and CEO (2013-2019), Kaiser Permanente
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