Path To Performance

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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How-To Guide: Data Collection

"It's critical to start a project by identifying a comprehensive set of measures and planning how the data will be collected." — Eric Tom LMP program manager and management co-lead (Hawaii)

At Kaiser Permanente, the patient is at the center of all decision making, and metrics can help us see at a glance the impact—positive or negative—that a team's decisions have had on a patient. The key to good metrics is finding the few, vital pieces of information that help us understand that impact.  

“The purpose of measurement in quality improvement work is for learning, not judgment,” says Bob Lloyd, the executive director of performance improvement at the Institute for Healthcare Improvement, an independent nonprofit in Massachusetts. 

Use the tools and articles in this how-to guide to help your team record and track data — and understand at a glance how its tests of change are working.

 

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