Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Free to Speak
When we speak up, good things happen.
Where there’s open communication, we have better care outcomes, fewer workplace injuries and lost work days, and more satisfied patients.
That’s why supporting a culture where people are free to speak is essential to our success at Kaiser Permanente.
Use the tools here to help build a workplace culture where everyone is #FreeToSpeak and feels safe doing so. Our tools are designed to remind frontline workers and managers they have a right to speak up. They complement the messages of KP's Speak Up program, which underscores not just the right to speak up but the responsibility of workers, managers and caregivers to do so.
Read the stories of workers who discovered their voices matter and draw inspiration from videos highlighting how a #FreeToSpeak culture can support excellent care to patients.
If you already feel free to speak, encourage others by sharing the resources in this how-to guide. If you've felt reluctant to share your ideas and concerns, the time to start is now.
Get Inspired
- Build Trust and Connection Understand key concepts to foster a healthy, safe work environment.
- Looking to the (Google) Stars for Exceptional Patient Care Colorado team focuses on patient feedback.
- Poster: Free to Speak Speak up in your workplace!
- Why Rounding Conversations Matter Make your workplace conversations more productive.
Take Action
- Speak Out, Speak Up, Be Heard Be heard! Check out these tips.
- Making It Safe to Speak Up Five tips for managers on how to help staff share ideas.
- Rounding for Success Tools to build a workplace culture where everyone's voice matters.
- LMP Skills Booster - Active Listening and Effective Questioning Improve your communication skills with this learning booster kit.
Have Fun
- Word Search: Free to Speak A workplace word search that encourages speaking up.
- Poster: Be Heard, Don't Be Written Off Are you a whiner or a problem solver?
- Icebreaker: Intersectionality Get to know your co-workers on a deeper level with this icebreaker.
- All in a Day's Work: To Speak or Not to Speak Speak up and be heard...or not.
