A friend of mine committed suicide a week and a half ago. We all thought things were OK, even though we knew they weren’t perfect. We had no idea things were as bad as they were. This wasn’t a Kaiser colleague or member but—at home, at work, you never know when what you say might make the crucial difference. Could I have asked more questions? It may not have changed the outcome, but at least I would have spoken up.
David Harper, Continuing Care director, management (Mid-Atlantic States)