Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership: Kizmet Knox

A Black woman, speaking into a handheld microphone at a conference

When I think about speaking up for safety, I think about those first few weeks after the outbreak of COVID-19. There were so many unknowns, and we had to be flexible and nimble. We had one waiting room area in our medical office building and everyone was in there – people of all ages, with COVID and other ailments. Parents came in with their newborn babies. I saw those babies and I did not want them in there with patients who might have COVID. So, I spoke up. I talked to my manager Annie Gibson-Erving. And she listened. Together, we found a meeting room that we could use as a waiting area just for the babies. That would never have happened if we did not have a speak-up culture. We need to build that culture, day by day, over time, so that when a crisis hits, we can all work together for the good of our patients.

Kizmet Knox, Total Health and Workplace Safety lead, UFCW Local 1996 (Georgia)