Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership: Leslie Foster

Portrait of a woman wearing a gray scarf and smiling

I like to be in my bubble. As a pharmacy clerk, I can talk one-on-one to patients. But I hate talking to crowds. When I signed up to be a champion for the Mail Order Pharmacy Outreach program, I suddenly found myself having to talk to a 40-person EVS huddle. I was shaking! 

I experienced a lot of personal growth. It was nice meeting so many people and going to facilities I’d never heard of.  I have enjoyed seeing many of the good managers and how well they participate in the Partnership. Some were supportive of letting me talk to employees. During a huddle, one manager talked about how she herself uses mail order and how much she loves it. 

After the campaign, when I went back to the pharmacy, I felt more confident about myself. My manager noticed that I had changed. Without being a mail order champion, I believe that I would not have had the courage to get farther out of my comfort zone.

Leslie Foster , pharmacy clerk, SEIU-UHW (Northern California)