Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership: Raelean Hendrickson

Woman wearing striped shirt

When I was approached in 2011 to provide case management services for Gender Health, I was open to it. It was a new service for our region that really aligned with my belief system. Gender Health is a department that provides services to our transgender, gender-diverse and nonbinary members. Every patient deserves access to respectful and affirming care. We receive about 100 new referrals a month. My role is to help folks receive the health care they need. When patients have to repeat their story multiple times and deal with the bias and discrimination of people who are not aware or educated about this patient group, it’s devastating. It’s been heartbreaking to hear people’s stories and struggles, but heartwarming when I know I’ve helped a patient. One day gender diversity will not only be respected, but celebrated in the way it’s deserved.

Raelean Hendrickson, lead Gender Health case manager, SEIU Healthcare 1199NW (Washington)