Free to Speak Communications Training

Everyone has a voice at Kaiser Permanente — and KP needs to hear yours. This empowering training helps teams understand why every voice matters and how to be sure all are heard. 

Training description

Creating a space where workers feel safe speaking up leads to better patient care and a better workplace. This fast-paced, interactive workshop helps frontline workers and managers learn what a speaking-up culture looks like, why it matters and how to manage difficult conversations through role play and group exercises.  

Path to Performance

Levels 1—5


Usually 90 minutes, but can be customized to suit your team's needs.

Who should attend

Frontline workers, managers, union stewards, UBT consultants and union partnership representatives.


How to get a training scheduled

Contact the communicator in your region:
  • Colorado, Northwest, and Hawaii: Jennifer Gladwell, Jennifer.F.Gladwell [at]
  • Mid-Atlantic States and Georgia: Otesa Miles (202) 306-0660, Otesa.M.Miles [at]
  • Northern California: Tracy Silveria, (510) 407-0616, Tracy.L.Silveria [at]
  • Southern California: Sherry Crosby, (818) 614-2551, Sherry.D.Crosby [at]

Other information

Please allow at least two weeks advance notice.


Was this helpful to you? YesNo