Everyone has a voice at Kaiser Permanente — and KP needs to hear yours. This empowering training helps teams understand why every voice matters and how to be sure all are heard.
Creating a space where workers feel safe speaking up leads to better patient care and a better workplace. This fast-paced, interactive workshop helps frontline workers and managers learn what a speaking-up culture looks like, why it matters and how to manage difficult conversations through role play and group exercises.
Path to Performance
Usually 90 minutes, but can be customized to suit your team's needs.
Who should attend
Frontline workers, managers, union stewards, UBT consultants and union partnership representatives.
How to get a training scheduled
- Colorado, Northwest, and Hawaii: Jennifer Gladwell, Jennifer.F.Gladwell [at] kp.org
- Mid-Atlantic States and Georgia: Otesa Miles (202) 306-0660, Otesa.M.Miles [at] kp.org
- Northern California: Tracy Silveria, (510) 407-0616, Tracy.L.Silveria [at] kp.org
- Southern California: Sherry Crosby, (818) 614-2551, Sherry.D.Crosby [at] kp.org