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Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Partnership points to better outcomes.
2/5/2025
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Co-leads Collaborate to Meet
Staffing Challenges

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Management and labor work together on staffing plans to build long-term solutions.
 
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Address Member Concerns with “A – Heart”

Use this service recovery guide to resolve member concerns.
 
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Survey Says: Technology
is Important

UBT engagement helps teams embrace technology.
 
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