LMP Focus Areas

Dental Teams Put Patients at Ease With "Spa-like" Services

Team-led approach improves patient satisfaction

Peace and relaxation don’t usually come to mind when visiting the dentist, but Kaiser Permanente dental teams in the Northwest are making that a reality by offering spa-like services for patients.

KP members can choose from an array of complimentary offerings that include heated blankets, pillows, and personal headphones. Started in 2013 by team members in the Glisan Dental Office, the amenities are a hit with patients. Even better, the team’s idea has spread to other KP dental offices in the Northwest region. Read the whole story on the Northwest InsideKP portal.

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