Team-Tested Practices

Help Video

How to Find UBT Basics on the LMP Website

Learn how to use the LMP website:

LMP Website Overview

Learn how to use the LMP website:

How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

Learn how to use the LMP website:

How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

Learn how to use the LMP website:

How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

Learn how to use the LMP website:

How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Learn how to use the LMP website:

Business Office Supervisor Michelle Teeples, Management

Registering on kp.org has a host of patient benefits. Pictured with a patient is Business Office Supervisor Michelle Teeples.

Calling All Hands for kp.org Sign-Up Drives

The online portal kp.org can be an invaluable tool for members, but they have to register. A Point Loma Primary Care unit in San Diego had 69 percent of their members signed up for kp.org and wanted to boost their participation rate. Instead of handing the job to one or two staffers, they brought the entire team into the promotion. Doctors, nurses, assistants and receptionists got involved in the effort that included posting informational signage, speaking with patients and encouraging those without computers to use local libraries. In two years, the team reached 90.2 percent registered members.

Here's What Worked

  • Involving the entire team in the promotion to sign up members to kp.org
  • Posting signs at every location to encourage registration, and speaking with patients during appointments
  • Speaking directly with members to tout the benefits of kp.org

What can your team do to encourage patients and members to sign up on kp.org?

 

66 people found this helpful. Was it helpful to you? YesNo