Team-Tested Practices
X-ray sign

Dressing Room Reduces X-Ray Wait Times

A crowded radiology lab can be slow but the lack of adequate dressing rooms doesn't help. That's what faced the team in Lancaster, where patients used a restroom to disrobe before their X-rays. So they converted a coat closet into a dressing room and found space in their darkroom for a new closet. After the room switch, X-rays that had been taking 4 1/2 minutes were instead completed in about a minute, achieving a 78 percent reduction in wait times—an improvement of 28 points. A major takeaway for the team was realizing that small changes can make a big difference.

What Got Results

  • Assessing the problem and working together to a solution
  • Converting extra closet space into a dressing room for patients
  • Realizing even small solutions pay large dividends
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