Team-Tested Practices

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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UBT meeting

It's important for your employees to understand the attendance policy so your team can be on the same page. Pictured is a South San Francisco UBT meeting.

Fighting the Plague of Too Many Sick Days

When an employee calls in sick, that can impact both staff and patient. And when it's a lot, you might as well hang out the closed sign. The idea is to show up and work, right? The radiology team in South San Francisco had this problem, so they created a survey to assess employee understanding of sick days. They created new policies around sick leave, tardiness and "dangling" (failing to clock in and out). Then they rewarded employees in compliance with a gourmet lunch. After two years, the average number of sick days per FTE fell by nearly 3 days.

Here's What Worked

  • Surveying employees about attendance policies
  • Creating guidelines around sick days, tardiness and dangling (not filling out time cards)
  • Rewarding successful employees with a formal lunch

What can your team do to reward and recognize one another?


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