Team-Tested Practices

Help Video

How to Find UBT Basics on the LMP Website

Learn how to use the LMP website:

LMP Website Overview

Learn how to use the LMP website:

How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

Learn how to use the LMP website:

How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

Learn how to use the LMP website:

How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

Learn how to use the LMP website:

How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Learn how to use the LMP website:

Receptionist at her desk under a painting of Bakersfield

Welcome to Bakersfield, where the nephrology UBT uses performance improvement tools and the Proactive Office Encounter to keep kidney transplant patients healthy.

Transformed Team Tracks Kidney Transplant Patients Follow-up Care

Members of the Stockdale Medical Offices nephrology department always met or exceeded regional goals in their discipline. So it was a rude awakening when patient care data showed they were merely average—and that wasn’t good enough. By analyzing the metrics and scouring patient records, the team was able to come up with a plan to provide kidney transplant patients with the right care at the right time. Services include flu shots, renal ultrasounds and lab work.

Here's What Worked

  • Hosting a short-term special clinic for post-transplant patients, enabling them to get all their follow-up care in one visit
  • Creating an Excel spreadsheet of post-transplant patients and their follow-up needs
  • Making outreach calls to patients with care gaps

What can your team do to fill patient care gaps? What else could your team do to proactively meet patient needs?


63 people found this helpful. Was it helpful to you? YesNo