Team-Tested Practices

What to Do When Packages Pile Up

The Largo Medical Center in Maryland gets lots of deliveries. But it doesn’t have a loading dock. Boxes full of office and surgical supplies were crowding hallways and being left outside—even in the snow! The inventory operations unit-based team came together to make sure deliveries are kept safe and secure—and get to their intended recipients quickly and efficiently.

What Got Results

  • Conducting a motion analysis of sorting and delivering packages
  • Purchasing more carts and hand trucks
  • Enforcing an existing agreement with suppliers to split deliveries among departments
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