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New Research on How UBTs Deliver on Service

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Unit-based team sponsors and co-leads, and KP managers

Best used:
This summary of KP research shows that high-performing teams are improving HCAHPS scores while reducing workplace injuries and sick days. Use in meetings or discussions to benchmark team results against high-performing UBTs across Kaiser Permanente.

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