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The legacy publication of the Labor Management Partnership, Hank (named in honor of Henry J.) brings forward the diverse perspectives of frontline workers, managers and physicians across Kaiser Permanente. It features:
- Stories about unit-based teams that have taken a collaborative approach to achieve measurable performance improvement.
- Stories about individuals who, by working in partnership, have undergone a personal shift that has changed their level of engagement at work.
- Examples of effective practices that a team or individual can apply.
- Tools that make working in partnership easier: Practical tips and techniques for improving performance and solving problems in a team environment.
A checklist from the Labor Management Partnership’s early days, with seven principles and 37 related behaviors describing what working in partnership looks like.