This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT sponsors, consultants and co-leads
Best used:
The tool helps determine which projects to focus energy on first—starting with work that has high impact and is relatively easy to do. Use the four categories to help a team set priorities.
Format:
PDF
Size:
One page
Intended audience:
Unit-based team members and leaders
Best used:
These 14 definitions of key performance improvement terms and concepts can help your team plan and implement a project.
Related tools:
Get 10 Tips for Performance Improvement in Partnership.
Format:
PDF
Size:
One page
Intended audience:
Unit-based team co-leads, sponsors and consultants; performance improvement advisers; union partnership representatives
Best used:
These tips can help you ensure your team utilizes all available performance improvement tools and techniques in partnership.
Related tools:
See a glossary of performance improvement terms
Format:
PDF (color or black and white)
Size:
8.5" x 11"
Intended audience:
Anyone with a sense of humor
Best used:
This full-page comic features two co-workers meeting up in the cafeteria at lunchtime, with one of them being sorely tempted to indulge in some not-so-healthy food choices. Enjoy this comic and be reminded that getting help from our friends—or providing help—is a key part of building a culture in which healthy choices come easily.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Use this Hank Lib to break up a team meeting with some fun—and at the same time, get people thinking about what they can do to get healthy.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Use this word scramble to emphasize the importance of Total Health while providing a fun break at a meeting.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Members of Partnership unions; KP managers
Best used:
Help your colleagues understand the application of the Employment and Income Security Agreement.
Format:
PDF
Size:
110 pages
Intended audience:
Managers, union members and stewards
Best used:
This guide provides an overview of two critical LMP issue resolution processes that are used to address workplace issues at the front line. It includes examples of completed issue resolution tracking forms, which are used at the end of the process. Also, it explains the philosophy behind the process to create a lasting foundation for change. Read it cover to cover, or use it as a reference document.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Union co-leads, sponsors and stewards; unit-based team consultants
Best used:
Effective union co-leads share tips for working effectively and engaging team members.
Related stories/tools:
Get team examples and tools to put these tips to use.
Format:
PDF (color or black and white)
Size:
5.25" x 5" (print out on 8.5" x 11")
Intended audience:
Anyone with a sense of humor
Best used:
Share this light-hearted reminder to give new members extra attention. Post on bulletin boards, in your cubicle, and attach it to emails. Have fun!
