Videos
Voices of Joint Staffing
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Discover how managers and Coalition union members are working together on staffing plans to build sustainable solutions for the future.
Frontline Workers
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Videos
Seeds of Change
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Members of unit-based teams at a San Leandro post-acute care facility got together to grow radishes, cilantro, kale and beets at an on-site vegetable garden. In the process, they also grew camaraderie, joy in work, and team engagement. Now they are harvesting higher People Pulse scores.
Videos
Changing Times, Changing Care
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Without well-child visits, many young patients are not receiving recommended immunizations for preventable diseases, including measles and whooping cough. The Fontana Pediatrics team brainstormed and developed a drive-up vaccine clinic.
Patient Rapport Spurs EVS Success
- Checking with patients daily to ensure the room is clean and tidy
- Using AIDET — a quick, effective way to communicate — when talking with patients
- Giving patients and family members contact cards for the EVS team
- Practicing conversations to help shy workers feel more comfortable speaking with patients and families
- Seeking ideas from workers on all shifts
- Showing patient satisfaction scores on monitors in employee breakrooms
What can
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Course description
This course covers the LMP/Coalition of Kaiser Permanente Unions' joint staffing process.
Duration
30 minutes (web-based)
Learning outcomes
- Describe the importance of a joint staffing plan
- Recognize how to support UBT co-leads and staffing champions in creating a joint staffing plan
Who should attend
LMP leaders, sponsors, regional budget makers and others involved in this vital partnership work
Course requirements
- This web-based course is not a replacement for the 3.5-hour joint staffing instructor-led training, which is mandatory for UBT co-leads and staffing champions.
- This overview may be useful, however, as a refresher for those who have completed the full joint staffing training.
- UBT co-leads and staffing champions MUST COMPLETE the joint staffing instructor-led training (virtual or in-person) offered by each market.
- To find out about that training on KP Learn, search for LMP:JST REGIONAL or contact your market's LMP Office.
Videos
Preparing Union Members for Partnership (PUMP) Video
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This video provides a quick overview of the Preparing Union Members for Partnership learning course. This training prepares new partnering union-represented members to be successful as they work in partnership to provide the best care and service and create KP as the best place to work. It also helps union members understand how the partnership is a union strategy.
TOOLS
Attendance Financial Tip Sheet
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Employees represented by Alliance and Coalition unions
Best used:
Use this tip sheet to help Partnership union workers understand the benefits of coming to work. Use in huddles and meetings or post it on your team's visual board.
TOOLS
Coalition Attendance Dashboard Job Aid
Format:
PDF
Size:
2 pages, 8.5" x 11"
Intended audience:
Frontline workers, co-leads, consultants and managers who work with Coalition-represented employees
Best used:
Use this tool to navigate the Coalition Attendance Dashboard on HRconnect [KP Intranet] and understand the data that supports the Coalition PSP attendance goal.
Humans of Partnership:
Innovative Care Reduces Pressure Ulcers, Saves Money
- Examining current workflow for ways to improve
- Making sure HoverMatts – and other patient-handling equipment - are available
What can your team do to adjust workflows and reduce costs?
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