Nobody really likes to go to the dentist, so it’s important for me when I see my patients that they are happy to see me. We worked on a project called Comfort Menu, where we offer patients personal headphones, pillows and blankets to help them feel more comfortable when they come in for a dental appointment. Even though this was a region-wide project, our team was able to personalize what we offered our patients at our clinic. If we don’t speak up, we’ll quit getting asked for our opinion.
Celeste Servo, dental assistant, SEIU Local 49 (Northwest)