Path To Performance

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Moving Along the Path: Team Member Engagement Level 3 or Level 4 or Level 5

Requirements for a Level 3 or Level 4 or Level 5 UBT working on Team Member Engagement:
  • Level 3: Team members understand key performance metrics
  • Level 3: At least half of team members can articulate what the team is improving and what their contribution is
  • Level 4: Unit performance data is discussed regularly
  • Level 4: Large majority of team members are able to articulate what the team is improving and their contribution
  • Level 5: Team members able to connect unit performance to broader strategic goals of company
  • Level 5: Full transparency of information
  • Level 5: Team is working on tests of change related to staffing, scheduling, financial improvement, and other daily operations issues