Jump to navigation
Kaiser Permanente and the Coalition of Kaiser Permanente Unions
Path to Performance
Moving Along the Path
Humans of Partnership
LMP Focus Areas
Free to Speak
Best Place to Work
Total Health and Workplace Safety
Workforce of the Future
KP and Union Growth
Regional Training Contacts
Contracts and Agreements
2015 National Agreement
Past National Agreements
How Partnership Works
Path To Performance
Moving Along the Path: Team Member Engagement Level 3 or Level 4 or Level 5
Requirements for a Level 3 or Level 4 or Level 5 UBT working on Team Member Engagement:
Level 3: Team members understand key performance metrics
Level 3: At least half of team members can articulate what the team is improving and what their contribution is
Level 4: Unit performance data is discussed regularly
Level 4: Large majority of team members are able to articulate what the team is improving and their contribution
Level 5: Team members able to connect unit performance to broader strategic goals of company
Level 5: Full transparency of information
Level 5: Team is working on tests of change related to staffing, scheduling, financial improvement, and other daily operations issues
Ways to Take Action Now
Make sure everyone in the department know what the UBT is working on.
Team Communications ("I'm in a UBT—and So Are You!")
Use these tools to increase team member engagement.
Team Communications Plan
Engage all members by keeping them in the know.
Poster: 8 Great Tips for Getting More People Involved
Say it, share it, show it—engage your team!
Communication Plan for Stakeholders
Everything goes smoother with a plan.
Data, data everywhere
Get comfortable with the available data so you can understand your team's progress.
How-To Guide: Data Collection
Resources to start your team on the right path.
Make it visual
Hudding at a visual board pulls team members in.
How to Create a Visual Board
Explain your team projects visually, get more engagement.
A Visual Board Is Worth 10,000 Words
See it. Read it. Do it.
What's It Look Like in Practice?
From Tears to Cheers
How one pharmacy team turned its culture around.
How I Learned to Stop Worrying and Love the Data
Dr. Data is your friend.
The Three Cs to Success
Consistency, communication, collaboration bring better care.
Check out the training available to you and your team.