Path To Performance

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Moving Along the Path: Team Process Level 5

Requirements for a Level 5 UBT working on Team Process:
  • Team beginning to move from joint management to self-management, with most day-to-day decisions made by team members
  • Unit culture allows team to respond to changes quickly
  • Team can move from first local project to next improvement project and can apply more robust changes
  • Team measures progress using annotated run charts
  • In consultation with their sponsors, member-facing departments are getting direct input from the voice of the customer
  • Team must spread or adopt a successful practice