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Path To Performance

Moving Along the Path: Use of Tools Level 1 or Level 2

Requirements for a Level 1 or Level 2 UBT working on Use of Tools:
  • Level 1: Not in use
  • Level 2: Team members receive training in RIM+, etc.

Ways to Take Action Now

1

Get trained

Learn how to use RIM+.
  • Introduction to RIM+ (classroom, online) Learn how to identify ways to improve performance.
2

Educate yourself

Put the Rapid Improvement Model (RIM+) to work.
  • UBT Rapid Improvement Model Template Basic steps for RIM.
  • What Makes a Goal SMART? Meet your team's goal on SMART goals!
  • 3 RIM Questions for Success Help members identify their improvement work goals.

Go Exploring

See What Other Teams Are Doing

  • Speedy Slides Boost Service, Scores and Morale Ideas and how-to tips for better turnaround times.
  • Simple, Surprising Savings Streamlining supply orders in the name of affordable care.
  • Check-In Sheet Improves Copay Collection—and More Team improves communication and raises patient satisfaction.

Training

  • Learning Portal Check out the classroom and online trainings available to your team.
UBT TRACKER
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Kaiser Permanente and the Partnership Unions
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