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Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Get handpicked highlights of resources to make your job easier.
Walk through the full joint staffing process — key dates, core steps, and what you and your co-lead need to create a strong plan by June 30.
Use this worksheet to reinforce your knowledge about joint staffing. It is part of a package that also includes a facilitator guide and PowerPoint.
This tip sheet guides you through the important steps in performing service recovery, using the "A-HEART" memory tool, when a member or patient expresses a problem or concern.
Use this PowerPoint to help teams refresh their knowledge about joint staffing. It is part of a package that also includes a facilitator guide, video and worksheet.
Download the whole kit—a video, PowerPoint, worksheet and a facilitator guide—to refresh your joint staffing knowledge.
Use this guide to help teams sharpen their knowledge about joint staffing. It is part of a package that also includes a video, PowerPoint and a worksheet.
Check out some of our best stories and tools.
Slips, trips and falls are among the most frequent causes of workplace injuries. The good news? Most incidents can be prevented by working proactively to identify and eliminate hazards.
