Search Results
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Get a sense of how members experience your department by responding to these sample questions as though you were a KP member or patient rating your team's performance.
By organizing a healthy eating club, UBT co-leads at the optometry department at the South Bay Medical Center in Southern California build team pride and a healthy work force.
This poster reveals how 'Care cards' helped a Med-Surg team in Irvine improve patient satisfaction scores.
The cartoon from the Fall 2010 edition of Hank ensures everyone knows the patient is at the center of everything we do.
A team in South San Francisco that improved the surgery-scheduling process for patients and teams in San Diego that took a hard look at their service scores demonstrate what things look like when teams truly consider what's best for the patient as they make decisions.
A South San Francisco pre-admissions team developed this one-page, easy-to-use checklist to help prepare their patients for surgery.
A summary of the 2010 National Agreement, including the economic highlights and new provisions in four key areas: performance improvement, the Labor Management Partnership, attendance and workforce development.
Interested in a quick and easy check in next time you go to the doctor? Registration representatives in the Northwest found that getting organized helped them help the patient better.
These care cards allow patients to ask questions of their doctors and nurses. Team members can collect completed cards from the patients to address issues and concerns before the patients leave the hospital.
Medical Assistant Kris Gardner shares a patient interaction tip.
