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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Laughing out loud: Co-leads Terri Imbach, James R. O’Brien, MD, and Christina English, LPN, use fun to shake things up for their Mt. Scott Medical Office unit-based team.
A Dose of Fun
Co-leads use laughter to help their team—and themselves.
September 5, 2017