This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
8.5" x 11", 2 pages
Intended audience:
Sponsors and leaders of unit-based teams, as well as anyone involved with performance improvement projects.
Best used:
Use as a reference guide to help choose which performance improvement tool to use for your projects.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Unit-based team members, champions, consultants, union representatives, and management and labor leads working in partnership on a range of collaborative issues. This guide can help you escalate unresolved problems, build trust with colleagues, and improve your personal communications skills.
Best used:
Refer to this resource when you are preparing to give feedback and delve deeper into a difficult situation, or to prepare to respond to feedback or a request to discuss an issue.
Format:
PDF (color or black and white)
Size:
8.5" x 11"
Intended audience:
Union members, stewards and leaders.
Best used:
Use this tip sheet to help you prepare for taking part in the issue resolution process.
Format:
PDF (color or black and white)
Size:
8.5" x 11"
Intended audience:
Faciliators and others involved in leading the issue resolution process.
Best used:
Use these tips when you are having hard conversations during the issue resolution process.
Format:
PDF (color or black and white)
Size:
8.5" x 11"
Intended audience:
Any union and management leaders involved in solving workplace problems.
Best used:
Use this chart to decide whether a grievance or issue resolution would be the best method for solving a sticky situation.
Format:
PDF (color or black and white)
Size:
Two pages, 8.5" x 11"
Intended audience:
UBT co-leads, consultants and sponsors, as well as facility-level leaders.
Best used:
This infographic is best used to understand the issue resolution process, step by step.
Format:
PDF
Size:
Seven pages, 8.5" x 11"
Intended audience:
Workplace safety co-leads, safety committee members, safety champions and frontline workers and supervisors
Best used:
This checklist of 31 potential hazards can help safety leaders and gardening/groundskeeping teams identify safety risks, propose solutions and resolve problems.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
When you need to improve how smoothly your team runs and improve communication, try these tips.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
When you want to engage your entire team, try these tips.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT co-leads and sponsors
Best used:
This table lays out different areas that teams often target for tests of change when looking to improve performance. Use to achieve performance excellence.
