TOOLS
Borrow an Idea
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Managers and union members
Best used:
Review this list at your UBT meeting to see if your team could adapt one of these projects to improve affordability.
Tip Sheets
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
TOOLS
Business Literacy Training Glossary
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Unit-based team managers and union members
Best used:
Share these terms used in the study of Kaiser Permanente business operations with team members to inspire discussion of budgets and to help generate ideas to serve patients while saving money.
TOOLS
LMP National Dashboard Guide #2: Getting Around
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT co-leads, sponsors and consultants
Best used:
Follow these simple instructions to access information regarding KP and team performance in each point of the Value Compass--quality, service, affordability and the workplace.
TOOLS
LMP National Dashboard Guide #3: Reports
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT co-leads, sponsors and consultants
Best used:
Use these instructions to view and print reports in the LMP National Dashboard.
TOOLS
LMP National Dashboard Guide #1: Logging In
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT co-leads, sponsors and consultants
Best used:
Follow these simple instructions to access information on KP and team performance on key metrics of the Value Compass.
TOOLS
10 Essential Tips for Reducing Supply Waste
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians, and UBT consultants
Best used:
Post this tip sheet in a breakroom, or use it as a starting point for team discussions and brainstorming on how to reduce supply waste.
See how teams have put these tips to use:
TOOLS
10 Essential Tips for Flu Prevention
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians, and UBT consultants
Best used:
Help team members (and patients) avoid the flu by posting on bulletin boards and sharing in team meetings and huddles.
TOOLS
10 Essential Tips for Sponsors
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Labor, managers and physician sponsors
Best used:
Use this tipsheet, which includes 10 ideas from sponsors in the field, as a starting point for team discussions and brainstorming.
TOOLS
10 Essential Tips for Improving Member Experience
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians, and UBT consultants.
Best used:
Help guide your team to making new members' experiences great ones; post on bulletin boards and discuss in team meetings as a starting point for team discussions and brainstorming.
TOOLS
10 Essential Tips for Huddles
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians, and UBT consultants
Best used:
Post these 10 tips on successful huddles on bulletin boards and discuss in team meetings; use this tipsheet as a starting point for team discussions and brainstorming.
Related stories/videos:
See how teams have put these tips to use.
- Huddle Power [video]
- Like Night and Day [story]
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