TOOLS
UBTs Improving the New Member Experience
Format:
PPT
Size:
50 pages
Intended audience:
UBT co-leads, sponsors, UBT consultants, improvement advisors
Best used:
To show how teams are improving the new member experience and gain some insight.
This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PPT
Size:
50 pages
Intended audience:
UBT co-leads, sponsors, UBT consultants, improvement advisors
Best used:
To show how teams are improving the new member experience and gain some insight.
Format:
PowerPoint
Size:
8.5" x 11"
Intended audience:
Anyone who creates PowerPoint presentations in their work to support unit-based teams and performance improvement
Best used:
This PowerPoint deck provides LMP Communications' suggestions for presentation design, structure and approach. Find templates, tips and ideas for effective presentations.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Mid-Atlantic States team that reduced patient transport times. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Northern California team that improved patient safety. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Northwest team that tried a unique approach to get more patients screened for cancer. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
Powerpoint
Size:
41 pages
Intended audience:
Frontline employees and managers
Best used:
These slides were presented by three teams that shared their outstanding work on patient safety in a virtual UBT Fair in March, 2013. Use to spread best practices on patient safety.
The teams featured are:
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Gilroy team that shortened wait times at the lab. In presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Maryland team that improved mammogram rates through better communication. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Georgia UBT that reduced duplicate medications listed in patient records. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Colorado UBT that saved money and reduced customer complaints by tackling a printer problem. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.