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Help Video

How to Find UBT Basics on the LMP Website

Learn how to use the LMP website:

LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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TOOLS

Pathways to Partnership (report)

Format: PDF

Size: 13 pages (8.5" x 11") 

Intended audience: People interested in learning about the Labor Management Partnership

Best used: To educate interested individuals about the basic how and why of partnership

Description: This 13-page brochure, published in 2000, explains how and why the Labor Management Partnership was born and what we gain by working in partnership, as well as tips on how to work in partnership. 

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TOOLS

Powerpoint: Cute Kids Inspire Clean Hands

Format:
PPT

Size:
1 slide

Intended audience:
LMP staff, UBT consultants and performance improvement advisers

Best used:
This Powerpoint slide highlights a team that boosted its scores on hand-washing observation surveys. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.

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TOOLS

All in a Day's Work: Working in Partnership

Format:
PDF (color or black and white)

Size:
7.25" x 7.25" (prints out on 8.5" x 11") 

Intended audience:
Anyone with a sense of humor

Best used:
Share this with your team to emphasize the importance of working together collegially, 
regardless of rank.

 

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TOOLS

Tips for Finding, Creating and Using Metrics

Format:
PDF

Size:
8.5" x 11" 

Intended audience:
UBT sponsors, co-leads and team members

Best used:
These tips will help teams avoid some common metrics-related pitfalls in their performance improvement work. Use to ensure teams are using metrics well.

 

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TOOLS

UBT Meeting Report-Out

Format:
PDF and Word Document

Size:
8.5" x 11"

Intended audience:
UBT co-leads and members or representative unit-based teams

Best used:
This template can help you keep team members informed of issues addressed at UBT meetings and collect feedback from those not present.

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Poster: When KP Does Well, We All Do Well

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
F
rontline employees, managers, and physicians

Best used:
This poster reminds us that October is Open Enrollment time, and offers ways in which teams can help KP retain members and grow. Place on bulletin boards in break rooms and other staff area.

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Poster: Neonatal Unit's Three C's for Outstanding Service

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster highlights a team that increased the percentage of patients who want to return to that facility to deliver their child. Use on bulletin boards, in break rooms and other staff areas.

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Poster: Wait Times Irritating Members?

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and staff

Best used:
This poster, for use on bulletin boards in break rooms and other staff areas, features a surgery team that found a way to make waiting less painful.

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TOOLS

UBT Fair Planning Guide

Format:
PDF

Size:
4 pages, 8.5” x 11” 

Intended audience:
UBT consultants, public affairs staff, regional and facility-level LMP staff, and others involved in planning a UBT fair 

Best used:
Download and review this detailed guide as the first step in planning a UBT fair at your region or facility. Topics include assembling your committee, setting the date and location that will attract the most people to your event, mobilizing teams and presenters, and ensuring your fair goes off without a hitch. Includes space to write in due dates and names of staff assigned to each task.

For more tools, please visit the How-To Guide: UBT Fair in a Box.

 

 

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