This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Labor, managers and physician sponsors
Best used:
Use this tipsheet, which includes 10 ideas from sponsors in the field, as a starting point for team discussions and brainstorming.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers and managers
Best used:
Provide some variety and fun at a team meeting while highlighting interest-based problem solving.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Use this lighthearted approach to provide some variety and fun at a team meeting while highlighting interest-based problem solving concepts.
Format:
PDF (color or black and white)
Size:
7.25" x 7.25" (prints out on 8.5" x 11")
Intended audience:
Anyone with a sense of humor
Best used:
Post on bulletin boards, in your cubicle or in emails to share a gently humorous look at how we solve problems—and the value of interest-based problem solving. Have fun!
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians, and UBT consultants.
Best used:
Help guide your team to making new members' experiences great ones; post on bulletin boards and discuss in team meetings as a starting point for team discussions and brainstorming.
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians, and UBT consultants
Best used:
This poster promotes a powerful video that shows how interest-based problem solving creates energy, unity and consensus.
See the video:
Getting to Thumbs Up (video)
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
This poster, for use on bulletin boards in break rooms and other staff areas, features a Materials Management team that found a way to save in linen costs.
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
Post on bulletin boards in break rooms and other staff areas—how can your UBT emulate this OB/Gyn team and reduce patient wait times?
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
This poster highlights a business services team that discovered a glitch, corrected it, and brought in $10 million in Medicare reimbursements. Post on bulletin boards, in break rooms and other staff areas.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians, and UBT consultants
Best used:
Post these 10 tips on successful huddles on bulletin boards and discuss in team meetings; use this tipsheet as a starting point for team discussions and brainstorming.
Related stories/videos:
See how teams have put these tips to use.
