Portraits of Partnership

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership:

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When I was asked if I wanted the COVID-19 vaccine, I didn’t hesitate. I got the shot because I needed to protect my family. I live with my mother and my grandmother, who is 96. Since the pandemic hit, I haven’t hugged or kissed my grandmother. Even though all of us will soon be vaccinated, we’re still going to wear our masks. It’s a little bit of insurance that’s going to protect us in the long run.

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Humans of Partnership:

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My primary role is patient-­facing. After George Floyd’s murder, I felt a greater responsibility for communicating with our staff. Our diversity and inclusion team did a 3-part series with Black employees about our experiences with discrimination. We did another one on privilege and allyship. I spoke about privilege. I thought, ‘Let's throw a monkey wrench into this discussion. Let’s take a different angle when we talk about privilege — let’s go beyond the concept of race.’ The greatest privilege is to be well-loved, to love and to add love in spaces where love has been absent.

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Humans of Partnership:

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When I was approached in 2011 to provide case management services for Gender Health, I was open to it. It was a new service for our region that really aligned with my belief system. Gender Health is a department that provides services to our transgender, gender-diverse and nonbinary members. Every patient deserves access to respectful and affirming care. We receive about 100 new referrals a month. My role is to help folks receive the health care they need. When patients have to repeat their story multiple times and deal with the bias and discrimination of people who are not aware or educated about this patient group, it’s devastating. It’s been heartbreaking to hear people’s stories and struggles, but heartwarming when I know I’ve helped a patient. One day gender diversity will not only be respected, but celebrated in the way it’s deserved.

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Humans of Partnership:

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We can sit in the boardroom and dictate projects, but to be really transformative we need to talk to the people that do the work. We need to remove barriers. We all have a call to action: to share tests of change, reduce waste, improve quality and service, and identify barriers to spread those findings. Working in partnership is not extra work, it’s how we do work.

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Humans of Partnership:

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I was diagnosed with lung disease 6 years ago, so I am extremely high risk. I’m also a frontline worker. I knew I’d get the vaccine, but it did cross my mind about how quickly the vaccine was available; was it safe? I did my due diligence and reached out to my pulmonologist to see if I should get the shot and she said, ‘Yes, yes, yes, get it as soon as you can!’ My reaction to the second shot was mild. I tell everyone I see, ‘I got my shot,’ and I tell them about my experience. I would do it again; it’s not that bad.

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