Portraits of Partnership

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership:

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As a resource to unit-based teams, I have a chance to get to know the actual people of Partnership and see how their contributions make a difference. Teamwork and creativity help us create change - now and in the future. That’s what brings me joy at work. I want to know that my time at Kaiser Permanente has made a difference, and I was a part of something big. Where else do you get to voice new ideas that, in the end, can have a positive impact on your team, patients, and the communities that we serve? It’s the ultimate dream job.

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Humans of Partnership:

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I’ve been with Kaiser Permanente for 21 years. I’ve been raised in the Partnership environment. For a new manager, it can be a little bit challenging. One of the best ways to succeed is to establish a relationship with your staff. Get to know them and hear their ideas. You can identify the needs of your department and work toward solutions together. You need support from your leadership and your team. When you have that, you to know you’re doing the right thing.

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Humans of Partnership:

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Joy in work is about being engaged and fulfilled in the work we do. Before I came to Kaiser Permanente, I had the preconceived notion that people just did the bare minimum. I have come to learn that, for the most part, staff are here because they want to be. They have a passion for their patients, and they value KP. It’s been a surprising and welcome learning. I want to support the team to make their day smoother so that we are one united team for our patients. Working with our team and improving things for our patients and employees brings me joy at work.

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Humans of Partnership:

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We’re doing some different tasks that we didn’t do before the COVID-19 pandemic. When the hospital ran out of wipes and hand sanitizer, we helped Environmental Services make more with approved disinfectant. Our staff transports COVID-19 patients in the hospital. In the beginning it was scary and unsettling, but they care about the patients and make sure they are comfortable and not being rushed. Our unit-based team is fairly new, but the staff has been key to speaking up and improving workflows. My advice to other managers is to listen to your staff and hear what they have to say.

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Humans of Partnership:

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I learned from my wellness coach to change ‘should’ to ‘choose.’ I choose to do this. That really helped because I felt like I should be prioritizing my son, my health, my work — I should be doing more. The coach helped me in trying to find a balance. If I’m not my best self, then I can’t be the best for my team or my family. Before having my son, I had the luxury of working out anytime and now it’s like, this is my lunch time and I’m choosing to be working out. I do Monday check-ins with my co-worker and walk the trail around our facility. I invite my co-workers to walk with me or go to Zumba. We can choose to take good care of ourselves and model that for others.

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