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Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions.

Rounding for Results: Creating a Free-to-Speak Culture

How managers can use their mobile device to identify, track and escalate issues surfaced during rounding conversations.