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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Jill Sandino, a medical assistant and SEIU UHW member, measures 17-week-old Logan Hosley.
The Future Is Now
Learn how teams are preparing for the Affordable Care Act.
August 5, 2013
Tangela Ford-Brown, a patient care technician in Northern California and SEIU UHW member, with patient Macan Singh
Around the Regions (Summer 2013)
A look at performance improvement work in each region.
July 1, 2013
San Jose Ob/Gyn co-leads Kathleen Kearney, manager, and Glenda Morrison, receptionist and SEIU UHW shop steward.
Improving Patient Care by Speaking Spanish
San Jose Ob/Gyn unit tries to address cultural competence.
December 15, 2010
Many Small UBTs Do What One Large One Can’t
Charitable Health Coverage Ops finds formula for success.
December 8, 2010