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Mailing supplies directly to patients turned out to be efficient and popular.

Patients got their supplies faster and easier once this team improved its workflow.

Linda J. Bodell, Director, Clinical Care, Fontana Medical Center (Southern California)

Manager Sponsor Profile: Linda J. Bodell

What teams need from sponsors.

November 8, 2012

Gena Bailey, a service area director and UBT sponsor in the Northwest, and Melissa Garan, a medical assistant and SEIU Local 49 member

The Sponsorship Dilemma

The importance and challenges of UBT sponsorship.

November 8, 2012