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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
This team ensured accuracy in scanned documents by educating team mates and openly learning from mistakes.
By finding ways to ensure forms are filled out thoroughly and correctly, this team helped members get and pay for needed care and increased their own efficiency.
These team saved thousands of dollars when it took gradual steps to centralize mail processing for whole region. negotiated lower rates for vendor services.
Collecting money owed from third parties skyrocketed when this finance team trained up staff and used the electronic tools at their fingertips.
Team increased its percentage of collecting co-pays through training and awareness.
The team saw a 50 percent increase in sessions processed when members focused their efforts as a team on a particular work queue.
Couriers saved more than $145,000 in five months after they reconfigured routes, purchased better software to track pickups and deliveries and equipped drivers with smartphones.
Morale among courier drivers improved when they started collaborating effectively to come up with more efficient routes.